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A brand new research paper highlights the fact that big corporations in South Africa are adopting Generate Artificial Intelligence (GenAI) at a continually increasing rate. This is a massive and quite important transformation in the country’s business strategy. According to the periodic publication of South African Generative AI Roadmap 2024 by World Wide Worx in alliance with Dell Technologies and Intel, 90% of decision-makers that respondents have used or plan to implicate in their business operations are now using or are going to utilize GenAI.

Rapid adoption and strategic deployment

The report, which explores the initial reactions of 100 entrepreneurs from sizable organizations to GenAI, reveals a lively connection. While just over half of the respondents (45%) have already materialized the technologies, the other respondents (45%) are equally evaluating their possible future applications. However, only 10% of the respondents said they have yet to make plans for the immediate utilization of GenAI, which is actually unsurprising. The report provides evidence of such a trend, and businesses that mostly use public GenAI services are experimenting with it, while some are going forward into the more advanced cloud and premises-based services.

GenAI is definitely for productivity, boosting competitiveness, and eventually reorganizing all industries’ jobs. A staggering 95.6% of the interviewees expressed the view that GenAI is a powerful instrument for optimizing production lines, sales, customer service, and business performance. Besides, the technology can automate monotonous tasks, enhance work processes, and offer decision data, which are essential in the realization of innovation and long-term development.

As demonstrated in the report, the most popular use cases involve reaching customers and improving customer relationships through product research, market analysis, and content creation. These applications demonstrate GenAI’s ability to not only facilitate existing processes but also design processes that create new opportunities for business development.

Success factors and Dell’s role in GenAI integration

According to the report, a successful GenAI deployment is largely dependent on the following crucial issues i.e. strategic approach quality security, a supportive organization culture resource allocation, and information sharing.  It is now clear why Dell’s contribution served as a key enabler of AI adoption. Applying its AI consulting to conduct evaluation and integration to optimize AI contexts, Dell assists firms from the start to the end.

Customers have access to Dell’s Exploration and Validation Facilities (EVF), within our customer centers and are provided with not only the expertise but also the infrastructure, platforms, and tools necessary to conduct proofs of concept and validate their designs without risking their data. Thus, personalization of this approach eliminates the chances of rivalry and safeguards intellectual property and copyrights while ensuring that the issues of the organization are solved collectively and they can innovate collectively.

Embracing the GenAI wave 

The South African Generative AI Roadmap 2024 isn’t only an influential guide for establishments that are ready to work with and derive benefits from GenAI. Still, it is also proof that South Africa is ever in search of innovative technologies. Companies should be aware of these impending waves, as the report has unambiguously made it clear that businesses that do not embrace these revolutionary approaches must bow to the stern tides of an AI-driven international economy.

The availability of GenAI lends itself to unprecedented productivity breakthroughs. At the same time, it allows any South African business to vie for a number one position in the global market. Those who have a keen interest in becoming a part of this transforming tale are welcome to attend the webcast conducted by World Wide Worx, Dell Technologies, and Intel to gain an in-depth understanding of the growing trends observed in the current tech market. The realization plan, thus, provides for an optimistic future that will lead South African businesses into a new horizon of business innovation and strategic advantage with the enhancement of GenAI.

This article originally appeared in Bizcommunity